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LP to Cd Frequently Asked QuestionsMany of you will have questions about our transfer service and that's only natural. Take a look below and see if your question or questions are there. Feel free to contact us about our transfer service if you have any questions or concerns that aren't covered on this page. Other Formats: Logistics: Privacy/Guarantees/Copyright: CDs: MP3: Cassettes: Other FormatsWhat about videos? 78s? Reels? LogisticsCan I pay by check? How long does this take? What about other countries? APOs? As for foreign countries, we can only handle Canada. However, you can still use our service! You can ship things to us from anywhere, so that's no problem. The only trick is to use a friend or family member in the USA as the ship-to address, and then nicely ask them to bounce it to you. A bit of a hassle, but it works.
Can I make/sell copies of my new CDs/MP3s? This LP is irreplaceable! I can't risk mailing it! We suggest you use Fedex or UPS. Go to a nearby Fedex-Kinko's or UPS Store, pile up your tapes or records on the counter, give them our mailing address and they'll take care of it. You can even get a thousand dollars of insurance for about ten bucks extra. If you're using US Mail, then tag each and every item with a return-address sticker. That way, if your box breaks open en route, they'll still be able to return them to you. Privacy/Guarnatees/CopyrightIs this legal? Do you listen to my tape/record? Do you keep a copy of my audio?
CDsA strange title comes up when I put the CD into my computer. Huh? So when one puts in a store-bought Beatles CD and the computer says "She Loves You Yeah Yeah Yeah," that track title was not read from the CD itself, but was rather looked up in that CDDB database. This CDDB track info is indexed by the lengths of a CDs tracks. This means that if a CD we make for you has the same number of tracks, and with the exact same lengths, as that Beatles CD, then you'll see "She Loves You Yeah Yeah Yeah" when you play it too, whether it's the Rolling Stones or Books on Tape. This only happens with about one of every thousand CDs we make, and it's not like the CD sounds wrong. It just means that when importing into iTunes, say, you'll have to "override" the defaults and type in the track titles yourself. MP3How do I load my MP3s into iTunes? CassettesI'm not sure how long my tape is... I only want the second song from side A and...
How is it split up into tracks? For tapes containing live performances, DJ sets or other content where the songs blend together, we can't always guarantee our track-seperation to be perfect, but we can try our best. Let us know if you prefer to have us attempt to track them, or to create one track for each side. Do you offer LP transcription to Word or PDF?
How is it split up into tracks? I only want the second song from side A and... Do you do hiss/pop/noise filtering? Between the record cleaning and our super-fancy digital click and pop reduction algorithm, your records will be sounding better in your CD player or computer than they did on the turntable. What payment methods can I use? We accept Credit Cards (Visa, Master Card, American Express), Money Orders and Checks and even Pay Pal. When is my credit card actually charged? We accept Credit Cards (Visa, Master Card, American Express), Money Orders and Checks and even Pay Pal. When is my credit card actually charged? Your credit card is only charged after we complete work, right before we ship your order. Once the project is Can you help me with packing my recordings?
Please do not ship your records to us in unprotected packaging. Avoid shipping valuable records in single-layer packaging, such as record mailers. Please - don't try to clean your records. Using conventional record cleaning products may well do damage to the disc. Alcohol-based solutions are capable of breaking down the binders in shellac discs and may also cause chemical break-down of the acetate disc surfaces found on privately recorded and one-off discs. Audio-Restoration has all the tools and experience to clean up your discs. Are my recordings safe? They will be very, very safe. Your recordings will be handled with extreme care at our studio. We clean each record carefully, and use only the best quality cartridges on our turntables. If you are in any way uncomfortable about shipping, then we suggest you get a professional to pack your recordings. How do you store my recordings? Every day we handle many rare and hard to find recordings. Your recordings will be returned to their original shipping container once duplicated and then stored in our secure storage area until your project is finished. Will transferring and/or restoring damage my original recordings? Our process does not alter the original recording in any way. You will actually receive your record back cleaner than when you sent it. Normally, we only play your recording one time and it would only be played again if there was a problem with the initial transfer to digital. Even in this case, we would generally only play the "problem" section again. Will my original tapes be erased? No. They will be returned to you upon completion of your project. Will I get my original recordings back? Absolutely! Can all types of problems be fixed? No. Listed below are some of the limitations. We want our customers to be informed. Please familiarize yourself with these limitations and write or call us if you have any questions. The quality of our work is 100% guaranteed, but this guarantee does not apply to defects that are impossible to fix, such as those described below: Distortion: There are many types of distortion and possible causes: over modulation at recording, defective microphones or recording equipment, faulty stamping or quality control when the record was pressed, playing the record with a worn needle or with improper tracking force. A distortion becomes part of the sound. The computer and filtering software can not detect what is distorted and what is not. Therefore, if your source recording is distorted, the restored copy will also be distorted only the sound will be "cleaner". Trade-offs: Intense computer processing of very degraded signals may result in music that sounds somewhat muted. It is a much more enjoyable experience to listen to a clean sounding recording, but somewhat muted, as opposed to a recording with severe hiss, crackles and pops. 2) There are cases when a recording sounds clean for the most part, and needs a less drastic approach in restoration in order to preserve the "liveliness" of the original recording. In this case it is more desirable to apply less severe processing, which may leave some occasional imperfections more audible. We would like our customers to be aware of these trade-offs. No pause between tracks: Please note that there must be few seconds of actual pause (silence) between the songs in order for us to be able to accurately assign tracks. If the original material does not contain a few seconds of silence between the songs, and timings are not provided we will try to guess where the tracks should begin, but may not exactly match the tracks of the original. This happens frequently with "live recording" albums, medleys, opera and sometimes with compilation tapes. If our "guessing" is not acceptable, please do not submit recordings without a few seconds of silence between songs. Inferior quality home or commercial recording: Some customers prefer to record their vinyl or shellac records onto a LP, and send us the LP for processing. Please be aware that if the LP is recorded with inferior equipment (noisy turntable or LP recorder) the resulting CD will also be of inferior quality. It is impossible to make a perfect CD out of a technically inferior recording. This also applies to inferior commercial recordings (recordings with metallic, tiny sound, recordings with bad sibilants, recordings badly mixed). We can not create frequencies that have never been recorded and can not re-mix a recording since we do not have the multi-track master. Can you remove every pop and click? No. There are many thousands of pops and clicks on each recording. When we restore a record we have to decide how severe the pops and clicks are, and how much correction to apply to the music with our software. See Trade-offs above.
Privacy Policy / Copyright Issues PRIVACY POLICY Transfer-2CD.com values its customers and respects privacy. All customer information is considered confidential. We do not release information to third parties. We do not place "cookies" or hidden files on our client's computers. And we do not use email or mailing addresses for solicitation purposes. Our audio restoration services are intended for individuals who have purchased audio recordings (vinyl records or tapes) and wish to
transfer them to compact disc (CD).
COPYRIGHT Copyright laws allow individuals who have purchased audio recorded music in one format to transfer it to a different format as long as it is for personal use and is not re-sold. |
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